"I wake up and can't wait to come into work!" - Sounds too good to be true?
Well believe it, for according to, Tony Hsieh, CEO of Zappos.com, and billionaire at 38, "For great customer experience, focus first and foremost on employee happiness." Lofty ideals made real - Halloween costumes, toys at work et al. This is one interesting video on how happiness is shaping an iconic brand -
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